Learning and Assessment Kit-TLIA0019 Despatch stock Unit ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation If you require RPL Kits with comprehensive benchmarking

Core units HLTAID014 Provide advanced first aid RIICOM201D Communicate in the workplace RIIERR301E Respond to work site incidents RIIRIS301E Apply risk management processes RIIWHS201D Work safely and follow WHS policies and procedures Elective units RIIERR302E Respond to local emergencies and incidents PUAEQU001 Prepare

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

Units of competency CHCDIS006 Develop and promote positive person-centred behaviour supports CHCDIS002 Follow established person-centred behaviour supports If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TLIA0019 Despatch stock Unit ethics and privacy policies inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to