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When I Say No, I Feel Guilty: How to Cope--Using the Skills of Systematic Assertive Therapy: How to Cope--Using the Skills of Systematic Assertive Therapy State & Local - Pacific Northwest (OR wool and a few inexpensive#1 NATIONAL BESTSELLER Learn how to set boundaries without guilt using this revolutionary guide to saying "no" in everyday situations. Are you allowing your mother in law to impose her will on you? Are you embarrassed by praise or crushed by criticism? Are you having trouble coping with people? In When I Say No, I Feel Guilty, Manuel J. Smith, Ph. D., offers groundbreaking techniques for asserting your rights and navigating challenging situations.