aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises
Core units BSBPMG530 Manage project scope BSBPMG531 Manage project time BSBPMG532 Manage project quality BSBPMG533 Manage project cost BSBPMG534 Manage project human resources BSBPMG535 Manage project information and communication BSBPMG536 Manage project risk BSBPMG540 Manage project integration Elective units BSBCRT511 Develop critical thinking in others BSBLDR522 Manage people performance BSBPMG538 Manage project stakeholder engagement BSBPMG539 Manage project governance If you require RPL Kits with comprehensive benchmarking
BSBXCS303 Securely manage personally identifiable information and workplace information
procedures and programs If you require RPL Kits with comprehensive benchmarking
LLND Kit-CPCCDE4001 Plan and prepare for activities on demolition sites RTO Policies and Procedures aggressive or abusive customers SIRXCEG009Empower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational