Learning and Assessment Kit-PSPETH002 Uphold and support the values and principles of public service RII All assessment resources include context

All assessment resources include context and conditions of assessment

Core units CHCADV001 Facilitate the interests and rights of clients CHCCCS004 Assess co-existing needs CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically CHCPRP001 Develop and maintain networks and collaborative partnerships HLTWHS003 Maintain work health and safety Elective units CHCADV002 Provide advocacy and representation services CHCAGE001 Facilitate the empowerment of older people CHCCCS001 Address the needs of people with chronic disease CHCCCS006 Facilitate individual service planning and delivery CHCCCS015 Provide individualised support CHCCCS017 Provide loss and grief support CHCCSM005 Develop

ethics and privacy in an ICT environment ICTICT515 Verify client business requirements ICTWEB501 Build a dynamic website ICTWEB502 Create dynamic web pages ICTWEB503 Create web-based programs ICTWEB516 Research and apply emerging web technology trends Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisation ICTNWK421 Install

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS001 Participate in workplace health and safety BSBMED301 Interpret and apply medical terminology appropriately Elective units BSBMED302 Prepare and process medical accounts BSBMED303 Maintain patient records BSBINS302 Organise workplace information HLTAID011 Provide first aid BSBFIN302 Maintain financial records BSBOPS304 Deliver and monitor a service to customers CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-PSPETH002 Uphold and support the values and principles of public service RII All assessment resources include contextOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to