Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets If you require RPL Kits with comprehensive benchmarking
Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication If you require RPL Kits with comprehensive benchmarking
Units of competency ICTWEB441 Produce basic client-side script ICTWEB444 Create responsive website layouts ICTWEB442 Produce interactive web animation ICTWEB440 Use web authoring tools If you require RPL Kits with comprehensive benchmarking
Core units CUAIND611 Work professionally in the creative arts industry CUAPPM512 Realise productions CUAPPM513 Incorporate creative and technical needs into management processes CUAPPR612 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective units CPCCWHS1001 Prepare to work safely in the construction industry BSBFIN601 Manage organisational finances BSBLEG525 Apply legal principles in intellectual property law matters BSBOPS601 Develop and implement business plans BSBSTR603 Develop business continuity plans BSBSTR801 Lead innovative thinking and practice BSBHRM525 Manage recruitment and onboarding BSBOPS502 Manage business operational plans BSBOPS504 Manage business risk If you require RPL Kits with comprehensive benchmarking
Assessment Kit-SIRSS00034 Supervise and Manage WHS in Retail Skill Set Graduate Certificate Units of competency SIRXSLS001 SellOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of