Learning and Assessment Kit-RIISS00046 Leading Hand Skill Set Diploma Please note that only six

Please note that only six electives can be chosen

facilitate and review all aspects of case management Group A CHCDEV001 Confirm client developmental status Group C CHCAGE001 Facilitate the empowerment of older people

Units of competency SISXEMR002 Coordinate emergency responses SISOFLD004 Provide first aid in remote locations HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-RIISS00046 Leading Hand Skill Set Diploma Please note that only sixOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to