Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation FNS Core units ICTICT809 Facilitate business

Core units ICTICT809 Facilitate business analysis Elective units ICTICT808 Direct the development of a knowledge management strategy for a business ICTSUS806 Lead applied research in ICT sustainability ICTICT811 Manage an information architecture project If you require RPL Kits with comprehensive benchmarking

Core units BSBSUS501 Develop workplace policy and procedures for sustainability BSBXCM501 Lead communication in the workplace ICPSUP4160 Manage quality in a production environment ICPSUP4600 Manage a safe work environment Elective units CUAANM302 Create 3D digital animations CUAANM303 Create 3D digital models CUAANM401 Create advanced 3D digital models CUACMP311 Implement copyright arrangements ICPPRN471 Set up for complex coating ICPPRN472 Produce complex coated product BSBCUS501 Manage quality customer service BSBDES601 Manage design realisation BSBLDR403 Lead team effectiveness BSBMGT402 Implement operational plan BSBMGT403 Implement continuous improvement BSBMGT517 Manage operational plan BSBMGT516 Facilitate continuous improvement BSBMGT608 Manage innovation and continuous improvement BSBMKG401 Profile the market BSBMKG413 Promote products and services If you require RPL Kits with comprehensive benchmarking

procedures and programs to meet legislative requirements FBPFST4004 Perform microbiological procedures in the food industry FBPFST4011 Apply the principles of nutrition to food processing FBPFSY4001 Supervise and maintain a food safety plan FBPTEC4003 Control food contamination and spoilage skills FBPTEC4007 Describe and analyse data using mathematical principles MSL974020 Perform food tests MSMENV472 Implement and monitor environmentally sustainable work practices Elective units FBPAUD4001 Assess compliance with food safety programs FBPAUD4002 Communicate and negotiate to conduct food safety audits FBPAUD4003 Conduct food safety audits FBPCHE5002 Produce acid-coagulated soft cheese FBPCHE5003 Produce a range of rennet-coagulated cheeses FBPCHE5004 Produce acid and heat coagulated cheese FBPFSY3001 Monitor the implementation of quality and food safety programs SIRRFSA001 Handle food safely in a retail environment FBPFST4008 Preserve food in cans or sealed containers FBPFST4009 Label foods according to legislative requirements FBPFST4010 Apply sensory analysis in food processing FBPFST4012 Apply water management principles to the food industry If you require RPL Kits with comprehensive benchmarking

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Unit Knowledge Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation FNS Core units ICTICT809 Facilitate businessOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner