Learning and Assessment Kit-TLIX0023 Identify the roles and functions of the supply chain industry AUR Units of competency BSBTWK501 Lead

Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Units of competency SISOSKT003 Use snow craft skills for alpine touring SISOSKT005 Lead skiing activities on intermediate cross country terrain SISOFLD002 Minimise environmental impact SISOBWG003 Bushwalk in extremely difficult tracked and untracked environments SISOPLN005 Interpret weather and environmental conditions for outdoor recreation activities SISOFLD008 Navigate in extremely difficult tracked and untracked environments SISOBWG007 Lead bushwalks in extremely difficult tracked and untracked environments SISOSKT002 Ski on intermediate cross country terrain SISOPLN004 Identify hazards

implement and review quality framework * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-TLIX0023 Identify the roles and functions of the supply chain industry AUR Units of competency BSBTWK501 LeadOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to