SCORM Compliant Package-BSBCUE309 Develop product and service knowledge for customer engagement operation Diploma select and induct staff SITXCCS008

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

appliances and equipment MEM10021 Inspect

CPCCCM2008B Erect and dismantle restricted height scaffolding

Core units FDFOHS2001A Participate in OHS processes FDFOP2061A Use numerical applications in the workplace FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FDFFS2001A Implement the food safety program and procedures SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks FBPOPR2024 Operate a cooling

SCORM Compliant Package-BSBCUE309 Develop product and service knowledge for customer engagement operation Diploma select and induct staff SITXCCS008* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.