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SCORM Compliant Package-ICTICT219 Interact and resolve queries with ICT clients Session Plan Units of competency MSS015026 Develop

SKU: 98014808372

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USD112.50 USD132.50

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Description

Units of competency MSS015026 Develop strategic sustainability plans MSS015027 Implement sustainability plans MSS015024 Develop required sustainability reports MSS015025 Develop a business case for sustainability improvements MSS015020 Facilitate an energy audit If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) If you require RPL Kits with comprehensive benchmarking

BSBXCS302 Identify and report online security threats

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-ICTICT219 Interact and resolve queries with ICT clients Session Plan Units of competency MSS015026 Develop* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.

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