Session Plan-FNSFMB412 Identify client needs and present broking options Pre-order Core units BSBLDR411 Demonstrate leadership

Core units BSBLDR411 Demonstrate leadership in the workplace BSBOPS402 Coordinate business operational plans BSBWHS411 Implement and monitor WHS policies

capacitors and bands MEM21002 Perform watch movement exchange MEM21003 Perform watch case servicing

Each course curriculum includes

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Session Plan-FNSFMB412 Identify client needs and present broking options Pre-order Core units BSBLDR411 Demonstrate leadershipOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these